Books about Nordstrom from Amazon.com



Chasing the Flame: Sergio Vieira de Mello and the Fight to Save the World
From Pulitzer Prize winner Samantha Power, an epic tale-part thriller, part tragedy-for our age, the political career and tragic death of the incomparable humanitarian Sergio Vieira de Mello

If there is a single individual who can be said to have been at center stage through all of the most significant humanitarian and geopolitical crises of the late twentieth and early twenty-first century, it was Sergio Vieira de Mello. Vieira de Mello was born in 1948 just as the post-World War II order was taking shape. He died in a terrorist attack on UN Headquarters in Iraq in 2003 as the battle lines in the twenty-first-century's first great power struggle were being drawn. In nearly four decades of work for the United Nations, Sergio distinguished himself as the consummate humanitarian, able to negotiate with-and often charm-cold war military dictators, Marxist jungle radicals, reckless warlords, and nationalist and sectarian militia leaders. By taking the measure of this remarkable man's life and career, Power offers a fascinating answer to the question: Who possesses the moral authority, the political sense, and the military and economic heft to protect human life and bring peace to the unruly new world order?

Chasing the Flame brings us deep into the thorniest, least well- understood episodes of recent world history-the conflagration in the Middle East, through Vieira de Mello's troubleshooting in Lebanon in the aftermath of Israel's 1982invasion; the clean-up of the cold war's residue, through Vieira de Mello's taming of the Khmer Rouge and his repatriation of four-hundred-thousand Cambodian refugees in the early nineties; the explosion of sectarian and ethnic militancy, through his efforts to negotiate an end to the slaughter in Bosnia; the struggle to nation-build in war-torn societies, through his quasi-colonial governorships of Kosovo and East Timor; and the engulfing of Iraq in civil war and terror, through his tragic final posting as the UN representative in Baghdad, where he became the victim of the country's first-ever suicide bomb.

Readers of Chasing the Flame will recognize the particular mixture of deep reporting and incisive analysis that Power uses to imbue Sergio's life with significance, and lessons, for our own. In this exquisitely reasoned and imagined book, Samantha Power reveals Sergio Vieira de Mello's powerful legacy of humanity and ideological strength in an age sorely in need of both..
Price: $15.95 [Notify me when price goes down.]


The Missing Piece (An Ursula Nordstrom Book)

It was missing a piece.
And it was not happy.
So it set off in search
of its missing piece.
And as it rolled
it sang this song -
Oh I'm lookin' for my missin' piece
I'm lookin' for my missin' piece
Hi-dee-ho, here I go,
Lookin' for my missin' piece.

What it finds on its search for the missing piece is simply and touchingly told in this fable that gently probes the nature of quest and fulfillment

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Price: $8.95 [Notify me when price goes down.]


The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your industry. Designed for customer service managers and trainers, as well as business owners, it’s an invaluable resource for designing your own programs and initiatives. The authors not only explain the principles of the world’s best customer service company, they also show you how to implement them in your own organization. The Nordstrom Way to Customer Service Excellence will help your business make customers its number one concern, and help make your business number one in your industry..
Price: $12.29 [Notify me when price goes down.]


One Fat Summer (Ursula Nordstrom Book)

For Bobby Marks, summer does not equal fun.

While most people are happy to take off their heavy jackets and long pants, Bobby can't even button his jeans or reach over his belly to touch his toes. Spending the summer at Rumson Lake is sheer torture

This particular summer promises to be worse than usual. His parents can't stop fighting. His best friend, Joanie, goes home to New York City and won't tell him why. Dr. Kahn, a rich, stingy estate owner who hires him to manage an enormous lawn, is working him to death. And to top it off, a local bully won't stop torturing him.

Bobby is about to find out just how terrifying and exhilarating one fat summer can be.

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Price: $1.92 [Notify me when price goes down.]


The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Praise for The Nordstrom Way

"Outstanding customer service and Nordstrom's are synonymous The innovative approach has allowed them to find out what the customers want and then do it. Their standards of service are what we all shoot for." - David D. Glass President and Chief Executive Officer Wal-Mart Stores, Inc.

"Nordstrom is a national model for outstanding customer service. American business should use this book as a primer to learn how to make and keep happy, satisfied customers." - J. Willard Marriott, Jr. Chairman and President Marriott International, Inc.

"When you run a family business that includes your customers as extended family, you're unbeatable. This book outlines an American family saga that has become the admiration of the world." - Leonard A. Lauder President and Chief Executive Officer Estée Lauder Companies

"Nordstrom's business is built on one-to-one communication with the customer. Their professional salespeople bridge the gap between the designer and the consumer. The Nordstrom Way is what the '90s are all about!" - Donna Karan Designer and Chief Executive Officer Donna Karan Company.
Price: $7.94 [Notify me when price goes down.]


Julie Blackmon: Domestic Vacations
The Dutch saying, "a Jan Steen household," originated in the seventeenth century, and has come to refer to a home in disarray, full of rowdy children and boisterous family gatherings The paintings of Steen, along with those of other Dutch and Flemish genre painters, are the direct inspiration behind the layered, domestic scenes of Julie Blackmon's photographic work. Raised as the oldest of nine children, and the mother of three herself, Blackmon takes an approach to her work that is at once autobiographical and fictional. According to Anne Wilkes Tucker of The Museum of Fine Arts, Houston, Blackmon has "taken a subject that is ripe for cliche--mother photographing children--and through the subtle, digital manipulations, the use of color and highly graphic images, she's given it humor and edge and taken the subject somewhere fresh.".
Price: $31.50 [Notify me when price goes down.]


Paris Changing: Revisiting Eugene Atget's Paris

Between 1888 and 1927 Eugène Atget meticulously photographed Paris and its environments, capturing in thousands of photographs the city’s parks, streets, and buildings as well as its diverse inhabitants. Christopher Rauschenberg spent a year in the late 90s revisiting and re-photographing many of Atget’s locations. Paris Changing features seventy-four pairs of images beautifully reproduced in duotone. Each site is indicated on a map of the city, inviting readers to follow in the steps of Atget and Rauschenberg themselves. The book concludes with essays by Clark Worswick and Alison Nordstrom, an epilogue by Rosamond Bernier as well as a portfolio of other images of contemporary Paris by Rauschenberg.

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Price: $20.51 [Notify me when price goes down.]


The Cure for Heart Disease: Truth Will Save a Nation
The Cure for Heart Disease, although written in everyday language, is different than every other book exploring the number one killer of Americans. A riveting yet straight forward discussion that challenges public consensus, explains the reasons for the epidemic of heart disease, and provides an easy to follow guide to eliminate heart disease..
Price: $24.00 [Notify me when price goes down.]


Dear Genius: The Letters of Ursula Nordstrom
Ursula Nordstrom, editorial director of Harper's Department of Books for Boys and Girls from 1940 to 1973 and a formidable creative force in 20th-century children's book publishing, was responsible for polishing and shepherding countless dog-eared classics from Where the Wild Things Are to Charlotte's Web to Harriet the Spy. One of the most remarkable things about this extraordinary woman was her prolific correspondence with her cherished team of children's book authors and illustrators, all of whom she liked to call "Genius." Fortunately, many of her letters--warm, witty, temperamental, flattering, extravagant, self-deprecating, sympathetic, and always human--have been culled from HarperCollins's archives, gathered from many generous individuals, and arranged in chronological order by the noted biographer and critic Leonard S. Marcus. The result is Dear Genius: The Letters of Ursula Nordstrom, complete with black-and-white photographs, extensive footnotes, a bibliography, and an index.

In this fascinating behind-the-scenes look at children's book publishing, letters to Shel Silverstein, Maurice Sendak, Laura Ingalls Wilder, John Steptoe, and Kay Thompson reveal a woman on an unorthodox quest to wrench children's literature from the stultifying clutches of sentimental illusion and false piety. Her dedication to creative, honest, original, non-condescending books for children changed the landscape of children's literature forever. As Marcus writes in his introduction, "...her letters have much to tell about the arts of writing, illustrating, and editing; the social history of the twentieth century; and the pivotal role that books, and a love of books, can play in children's lives. To read the letters is to receive a many-faceted education from a teacher of rare insight, good humor, and lively humanity. I am glad that readers will now be able to share in the experience.".
Price: $0.74 [Notify me when price goes down.]



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