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Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions
Most of the denizens of the Antarctic penguin colony sneer at Fred, the quiet but observant scout who detects worrying signs that their home, an iceberg, is melting  Fred must cleverly convince and enlist key players, such as Louis, the head penguin; Alice, the number two bird; the intractable NoNo the weather expert; and a passle of school-age penguins if he is to save the colony. Their delightfully told journey illuminates in an unforgettable way how to manage the necessary change that surrounds us all. Simple explanatory material following the fable enhances the lasting value of these lessons. Our Iceberg Is Melting is at once charming, accessible and profound; a treat for virtually any reader.      .
Price: $9.75
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The FBI Career Guide: Inside Information on Getting Chosen for and Succeeding in One of the Toughest, Most Prestigious Jobs in the World
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The Girl's Guide to Being a Boss (Without Being a Bitch): Valuable Lessons, Smart Suggestions, and True Stories for Succeeding as the Chick-in-Charge
Forget what you’ve heard. Nice girls can get the corner office.
As women, we haven’t always had the best role models at work. We’ve either worked for men or we’ve had female bosses who are, well, big bitches Woman still don’t have much of a road map right now when it comes to taking charge at the office, so the team who brought you the national bestseller The Girl’s Guide to Starting Your Own Business is drawing one for us. Caitlin Friedman and Kimberly Yorio will teach you to be powerful without being possessive, to be opinionated without being brassy, and to have a strong voice without micromanaging. You’ll learn just how to own the role of queen bee in a positive way so that you can be more mentor than manager, one who leads, inspires, and motivates. So, you finally got that promotion. You’re the boss now. The supervisor. The manager. The captain. The taskmaster. Those days of taking orders, running errands, and clock-watching are over. As exciting as all this might seem, once the rush of the promotion is over, you might be scratching your head wondering exactly what to do. Being the boss is never easy, but it's twice as hard for a woman. It seems like there's no middle ground. Either you're the dragon lady who rules with an iron fist or the mousey girl who gets drowned out at every meeting. When a woman wields authority and dares to make tough decisions, how often is the "B-word" bandied about by her employees? How can she strike that balance between pushover and dictator?
Fear not. You can do the job. All you need is a little helpful advice to send you on your way. Whether you supervise two as a shift manager or lord over an entire corporate empire, Caitlin Friedman and Kim Yorio will show you how to step gracefully into your new position of power. They’ll teach you how to motivate your team without alienating them, how to delegate without feeling guilty, how to deal with office politics and how to handle evaluations, promotions, and even firings. And for those of you who are already running the show, they can help you become the mentoryour employees deserve.
Inside, there are self-assessment questionnaires to help you find out where you land on the bitch or wimp scale; interviews with prominent female bosses, human-resources directors, and therapists; and advice from a whole host of experts. In addition, there are funny and informative checklists and tips to make sure you’re the Good Witch around the office and not the Big Bitch. And, most important, Caitlin and Kim will teach you the secrets to owning your role and loving it. You’ve earned your promotion, so enjoy it! .
Price: $6.97
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The Peebles Principles: Tales and Tactics from an Entrepreneur's Life of Winning Deals, Succeeding in Business, and Creating a Fortune from Scratch
Praise for The Peebles Principles "Don Peebles is an example of what entrepreneurs are all about. In this engaging and witty book, Peebles shares insights from his own success in the world of high- powered real estate. What makes this book different is Peebles doesn't just focus on the positive, he discusses the failures too--something every entrepreneur can expect in his journey to success. This book should be on every aspiring business- person's bookshelf to be read again and again." --Robert L. Johnson, Founder, BET and Owner, Charlotte Bobcats "The Peebles Principles provides a fun read and a bird's-eye view of the ever- changing world of a real estate entrepreneur. It is a good gut check for would-be entrepreneurs to ask if they have what it takes." --Dr. Peter D. Linnemann, Albert Sussman Professor of Real Estate, Wharton School of Business, University of Pennsylvania "Wow! What magnificent inspiration The Peebles Principles is for anyone seeking to be involved in business. The ground rules found in each chapter are absolute gems, and those alone make the book worth buying." --Cathy Hughes, Founder and Chairperson, Radio One, Inc. "This book is a brilliant example of entrepreneurship, creativity, and principles. Peebles walks you through many of his successful deals, from their inception to their completion. Once you start the book you won't be able to put it down until you've finished the last page." --Dr. Sanford L. Ziff, Founder and Chairman, Sunglass Hut International Inc..
Price: $13.84
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The Wayne Dyer CD Collection [ABRIDGED]
This four-CD collection is filled with Dr. Wayne Dyer’s incomparable wisdom. It guides us to new levels of self-awareness  Included in this CD Collection are:  There Is A Spiritual Solution to Every Problem: On this inspirational and highly informative CD program, Dr. Wayne W. Dyer offers his wit and wisdom, taking you on a sacred journey where the spirit triumphs, teaching you that there is a spiritual solution to every problem.  Dr. Wayne Dye’s 10 Secrets to Success and Inner Peace: The ten secrets for success and inner peace presented here apply whether you’re just embarking on your path, are nearing the end of it, or are on the path in any way. Dr. Dyer urges you to read these ten secrets with an open heart. By doing so, you’ll learn to feel the peace of God that truly defines success.  Improve Your Life Using the Wisdom of the Ages: On this stirring CD, you will learn from Dr. Dyer how to use and apply ancient wisdom from over 60 of the greatest thinkers and spiritual masters that our world has known, including Jesus, Michelangelo, Mother Teresa, Dr. Martin Luther King Jr., Thoreau, Gibran, Yogananda, and Descartes, to name a few. Don’t die with your music still in you, Dr. Dyer urges, if you want to achieve greatness. You are born on Earth to do your own unique life’s work.  How to Get What You Really, Really, Really Want: Dr. Dyer teaches you how to start getting your heart’s desire by first becoming a self-actualized person; second, being independent of other people’s opinions; third, being detached from outcomes; and fourth, being free of any investment to have power or control over other people. Then, you must banish all doubt from your mind, and know that you can attract what you want into your life. .
Price: $13.52
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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment (Updated and Expanded Edition)
The industry s No. 1 selling book on call center management! Now updated and expanded, "Call Center Management on Fast Forward"; is the most comprehensive source available on running a call center. It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies and how they re changing customer contact services; Improving the call center s strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others..
Price: $26.36
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So You Want to Live in Hawaii: The Guide to Settling and Succeeding in the Islands (Second Edition)
Here's the first practical book about day-to-day life in Hawaii. A warts and wonders look at the jolts and joys of Paradise including 105 survival tips; 15 professions in search of workers now; charts,information and resource guides on schools, housing, business, retirement and even romance. Includes overview of life styles of each island. Over 100 photos and 16 pages of color photos. Concise and thorough, it's designed to help decide whether paradise is for you..
Price: $17.95
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Succeeding Generations: Realizing the Dream of Families in Business
Finding the right successor to a well-loved founder or president is often the most difficult task an organization can face-and the challenge is often even greater for family-run businesses. Succeeding Generations explores leadership transitions in family businesses, offering a clear-eyed assessment of the different options, from direct succession to building partnerships between siblings and cousins. Family-owned companies may dominate the worldwide business landscape, yet surprisingly few are successfully passed down from one generation to the next, and fewer still reach the third generation intact. Author Ivan Lansberg, an organizational psychologist who grew up in a family business, examines the reasons behind this high failure rate, and reveals the factors that contribute to long-term success. Succeeding Generations offers a framework for understanding the succession process, as Lansberg highlights the need for families to share a "dream" much like a business has a vision. He also offers practical advice on how to mentor successors, how to set up a systematic selection process, and how to make the best use of the board of directors during times of transition. With a wealth of examples from companies in the U.S., Europe, and Latin America, Succeeding Generations provides a thoughtful and comprehensive look at the sensitive dynamics of leadership succession in family businesses. Planning for continuity is a life-long process for families in business, and Succeeding Generations is the first book to provide in-depth answers to the questions that arise at every stage in the evolution of the family firm..
Price: $21.23
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Business @ the Speed of Thought: Succeeding in the Digital Economy
Argues that the capabilities of computers, software, and networks are only beginning to be harnessed, and that companies must start building a modern, digital nervous system now in order to compete quickly and intuitively in the new millennium. Explains how to turn hardware and software into an evolving network of information. Softcover..
Price: $3.94
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