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A clear and comprehensive guide to quickly set up a cost-effective Quality Management System

Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements of the current ISO 9000 standard, the book explains how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Four years into the current version of ISO 9001, the new edition of this valuable book incorporates the hard-won experiences of working with the standard, together with direct, accessible and straightforward guidance that is proven to work.

New material in this edition covers:

. The Application of the Eight Principles of Management
. Audit Basics
. Compatibility with other Management Systems and Standards
. Comprehensive Summary of the ISO 9001:2000 Requirements
. Continual Improvement Methods
. Guidance on the Six Mandatory Requirements for Written Procedures
. Process Improvement Tools - including Six-Sigma Techniques
. Process Metrics
. Setting of Quality Objectives
. The 21 Specific Requirements of Management
. The Application of Information Technology in Quality Management

* Hands-on guidance on setting up a Quality Management System cost effectively
* Direct, accessible and straightforward guidance that is proven to work
* Updated with new coverage of related standards and systems.
Price: $24.39 [Notify me when price goes down.]

Replacing the long-running pocket series, this new Economist essential A-Z series is launched in Spring 2003 in a strikingly attractive paper back format, with flaps and distinctive red end papers. Following an introduction on the great shift in attitudes regarding the role of directors as a result of accusations of fat cattery and scandals involving firms like Enron, WorldCom and Andersen, to name but a few, the bulk of the book is a much expanded A-Z with several hundred entries that explain the essentials of corporate governance and the function and responsibilities of directors. Entries include Agency theory, Audit Committee, Board structure, Board style , Conformance roles, Core competences, Corporate veil, Cross holding, Crown jewels, Deep pocket syndrome, Descent from Heaven, Directors' remuneration, Disclosure, Ethics, Fiduciary duty, Games directors play, Helicopter vision, Indemnity insurance, Induction programme, Industry analysis, Inside information, Japanese corporate governance, Keiretsu, Litigation, Log rolling, Mentor, Monitoring management, Non-executive director, Outside director, Performance roles, Poison pill, Policy making, Quorum, Relationship investor, Remuneration committee, Shareholder value, Stakeholder theory, Stewardship theory, Tokenism, Two hat dilemma, Unitary board, Voting rights, War room, Yakusa, and Zaibatsu Also included as appendices are Checklists, good practice guidelines and sources of information..
Price: $12.06 [Notify me when price goes down.]

* Tired of trawling through the Wiring Regs?
* Perplexed by Part P?
* Confused by cables, conductors and circuits?

Then look no further! This handy guide provides an on-the-job reference sources for Electricians, Designers, Service Engineers, Inspectors, Builders, Students, DYI enthusiasts

Topic-based chapters link areas of working practice such as cables, installations, testing and inspection, special locations with the specifics of the Regulations themselves. This allows quick and easy identification of the official requirements relating to the situation in front of you.

The requirements of the regulations, and of related standards, are presented in an informal, easy-to-read style that strips away confusion. Packed with useful hints and tips, and highlighting the most important or mandatory requirements, this book is a concise reference on all aspects of the 17th edition IEE Wiring Regulations.

* Your one-stop reference for all wiring regulations and standards
* Working areas are covered together - no need to delve backwards and forwards through the Regulations themselves
* Informal writing style avoiding legal jargon and complex definitions.
Price: $31.65 [Notify me when price goes down.]

In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000 Audit Procedures describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires.

* Internal, external and third-party audits are central to ISO 9001:2000 accreditation
* A new edition, updated in the light of three years experience with the standard and with essential information on the relationship of ISO 9001:2000 with other quality and environmental audit requirments and procedures
* Includes audit check lists and templates; the only ISO 9001:2000 audit refence you will need.
Price: $39.06 [Notify me when price goes down.]

CE Marking can be regarded as a product's trade passport for Europe. It is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in the European Directive.


The prime aim of the CE Directive is to ensure that "all industrial products that are placed on the market do not compromise the safety and health of users when properly installed, maintained and used in accordance with their intended purpose. Users and third parties should be provided with a high level of protection and the devices should attain the performance levels claimed by the manufacturer."

This book explains the meaning of CE Marking, its history, how the Directive can affect all manufacturers of industrial products, its current status, its associated quality management requirements, and how manufacturers can easily and cost-effectively meet the requirements for CE Conformance.

Essential information for any manufacturer or distributor wishing to trade in the European Union.

Practical and easy to understand..
Price: $44.53 [Notify me when price goes down.]

This book is part of the Our Name in History series, a collection of fascinating facts and statistics, alongside short historical commentary, created to tell the story of previous generations who have shared this name. The information in this book is a compendium of research and data pulled from census records, military records, ships' logs, immigrant and port records, as well as other reputable sources. Topics include:

• Name Meaning and Origin
• Immigration Patterns and Census Detail
• Family Lifestyles
• Military Service History
• Comprehensive Source Guide, for future research

Plus, the "Discover Your Family" section provides tools and guidance on how you can get started learning more about your own family history.

About the Series
Nearly 300,000 titles are currently available in the Our Name in History series, compiled from Billions of records by the world's largest online resource of family history, Ancestry.com..
Price: $29.95 [Notify me when price goes down.]

With the publication of ISO 9001:2000, there is now a single quality management requirements standard that is applicable to all organisations, products and services. ISO 9001:2000 is the only standard that can be used for the certification of a QMS and its generic requirements can be used by any organisation. ISO 9001:2000 applies to all types or organisations. It is the quality standard which specifies the requirements of quality management systems for use where organisations need to demonstrate their capability to provide products and services which meet both customer needs and relevant regulatory requirements. It will prove invaluable to all quality managers, internal auditors and anyone involved in the management and understanding of ISO 9001:2000. It also acts as a handy reference for professional auditors to the requirements for auditing ISO 9001:2000..
Price: $48.99 [Notify me when price goes down.]