Books about Visible from Amazon.com

The Core of Visible Ops Visible Ops is a methodology designed to jumpstart implementation of controls and process improvement in IT organizations needing to increase service levels, security, and auditability while managing costs. Visible Ops is comprised of four prescriptive and self-fueling steps that take an organization from any starting point to a continually improving process. Making ITIL Actionable Although the Information Technology Infrastructure Library (ITIL) provides a wealth of best practices, it lacks prescriptive guidance: What do you implement first, and how do you do it? Moreover, the ITIL books remain relatively expensive to distribute. Other information, publicly available from a variety of sources, is too general and vague to effectively aid organizations that need to start or enhance process improvement efforts. The Visible Ops booklet provides a prescriptive roadmap for organizations beginning or continuing their IT process improvement journey. Why Do You Need Visible Ops? The Visible Ops methodology was developed because there was not a satisfactory answer to the question: “I believe in the need for IT process improvement, but where do I start?” Since 2000, Gene Kim and Kevin Behr have met with hundreds of IT organizations and identified eight high-performing IT organizations with the highest service levels, best security, and best efficiencies. For years, they studied these high-performing organizations to figure out the secrets to their success. Visible Ops codifies how these organizations achieved their transformation from good to great, showing how interested organizations can replicate the key processes of these high-performing organizations in just four steps: 1. Stabilize Patient, Modify First Response – Almost 80% of outages are self-inflicted. The first step is to control risky changes and reduce MTTR by addressing how changes are managed and how problems are resolved. 2. Catch and Release, Find Fragile Artifacts – Often, infrastructure exists that cannot be repeatedly replicated. In this step, we inventory assets, configurations and services, to identify those with the lowest change success rates, highest MTTR and highest business downtime costs. 3. Establish Repeatable Build Library – The highest return on investment is implementing effective release management processes. This step creates repeatable builds for the most critical assets and services, to make it “cheaper to rebuild than to repair.” 4. Enable Continuous Improvement – The previous steps have progressively built a closed-loop between the Release, Control and Resolution processes. This step implements metrics to allow continuous improvement of all of these process areas, to best ensure that business objectives are met..
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A work of great personal courage and a literary tour de force, this bestseller is Styron's true account of his descent into a crippling and almost suicidal depression. Styron is perhaps the first writer to convey the full terror of depression's psychic landscape, as well as the illuminating path to recovery..
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DOES YOUR PARTNER . . .
* have sudden outbursts of anger or rage?
* become jealous without reason?
* prevent you from seeing friends and family?
* deny you access to family assets such as bank accounts, credit cards, or the car?
* control all finances and force you to account for what you spend?
* insult you or call you derogatory names?
* humiliate you in front of your children?
* turn minor incidents into major arguments?
If you or someone you know can answer "yes" to the questions above, chances are you are suffering from nonphysical battering--controlling, tyrannical behavior that is just as damaging to a woman's self-esteem as a broken bone or a black eye. An experienced counselor who works with abused women, Mary Susan Miller breaks the silence that surrounds this devastating form of domestic violence. She identifies the many types of nonphysical abuse verbal, emotional, psychological, social, and economic--and explores why this outrageous treatment of women continues unabated in our society.
Dr. Miller also shares the stories of many survivors who have escaped their abusive relationships. Their experiences--with law enforcement, the legal system, and the community itself--can help prepare any woman for the decision of whether to stay or leave the relationship. And if she decides to go, Dr. Miller offers sound guidelines on how to protect herself and her children, since a woman's decision to leave is usually the time she is in the most danger from her abuser.
Finally, Dr. Miller inspires hope: You can break free of the nightmare of nonphysical battering and heal, once again engaging in a life of integrity, dignity, and peace..
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The role of large-scale business enterprise--big business and its managers--during the formative years of modern capitalism (from the 1850s until the 1920s is delineated in this pathmarking book. Alfred Chandler, Jr., the distinguished business historian, sets forth the reasons for the dominance of big business in American transportation, communications, and the central sectors of production and distribution.

The managerial revolution, presented here with force and conviction, is the story of how the visible hand of management replaced what Adam Smith called the invisible hand of market forces. Chandler shows that the fundamental shift toward managers running large enterprises exerted a far greater influence in determining size and concentration in American industry than other factors so often cited as critical: the quality of entrepreneurship, the availability of capital, or public policy.

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Written by a leading activist in the transgender movement, Becoming a Visible Man is an artful and compelling inquiry into the politics of gender. Jamison Green combines candid autobiography with informed analysis to offer unique insight into the multiple challenges of the female-to-male transsexual experience, ranging from encounters with prejudice and strained relationships with family to the development of an FTM community and the realities of surgical sex reassignment.

For more than a decade, Green has provided educational programs on gender-variance issues for corporations, law-enforcement agencies, social-science conferences and classes, continuing legal education, religious education, and medical venues. His comprehensive knowledge of the processes and problems encountered by transgendered and transsexual people—as well as his legal advocacy work to help ensure that gender-variant people have access to the same rights and opportunities as others—enable him to explain the issues as no transsexual author has previously done.

Brimming with frank and often poignant recollections of Green's own experiences—including his childhood struggles with identity and his years as a lesbian parent prior to his sex-reassignment surgery—the book examines transsexualism as a human condition, and sex reassignment as one of the choices that some people feel compelled to make in order to manage their gender variance. Relating the FTM psyche and experience to the social and political forces at work in American society, Becoming a Visible Man also speaks consciously of universal principles that concern us all, particularly the need to live one’s life honestly, openly, and passionately.

Best Book in Transgender Studies, 2005
Winner, Center for Lesbian & Gay Studies (CLAGS), NY
2005 Lambda Literary Award Finalist

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