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This digital document is an article from Cornell Hotel & Restaurant Administration Quarterly, published by Cornell University on December 1, 1996. The length of the article is 6097 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Hospitality industry firms are focusing on improving the entry and socialization of new employees in a bid to slow down excessive employee turnover. They are recognizing the importance of appreciation, welcoming, support, a family/team climate, task assignment and training in influencing employees' decision to stay or leave the company. They are studying the sense-making process exhibited by new employees and providing information that can make newcomers feel more at ease.

Citation Details
Title: Creating a good first day on the job: allaying newcomers' anxiety with positive messages.
Author: Cheri A. Young
Publication:Cornell Hotel & Restaurant Administration Quarterly (Refereed)
Date: December 1, 1996
Publisher: Cornell University
Volume: v37 Issue: n6 Page: p26(8)

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