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Crucial Confrontations
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces. Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like: - An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
- Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
- Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
- A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.
Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it. Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance. .
Price: $8.49
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Crucial Conversations and Crucial Confrontations Value Pack
The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at work, and in every aspect of everyday life. You'll gain the tools to approach the person you need to work with, say what's on your mind, and achieve positive outcomes that will amaze you. * Make it safe to talk about almost anything
* Turn crucial conversations into the action and results you want
* Permanently resolve failed promises and missed deadlines
* Transform broken rules and bad behaviors into productive accountability
* Strengthen relationships while solving problems Once you learn the crucial secrets of navigating any difficult meeting or conversation, you can resolve any issue with anyone, and improve every aspect of your life..
Price: $21.97
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The Confrontation: Winning the War against Future Jihad
In Future Jihad, terrorism and Middle East expert Walid Phares gave a definitive account of the historical and cultural forces that led to September 11 and the rise of radical Islam. In The War of Ideas, he revealed the conflict of ideologies that underlie the War on Terror. Now, in The Confrontation, he identifies the clashes to come and provides a blueprint for defeating the forces of jihad. Moving from the ravaged villages of the Sudan to London’s Muslim neighborhoods to the battlefields of Iraq and Afghanistan, he illuminates the vast and complex world of the global jihadist movement. He offers a multi-pronged strategy, global in scope, and calls on the world’s diverse local and international institutions to come together and coordinate their efforts. Pointing the way forward, this book shows how we might reclaim a world that is safe for freedom and democratic societies. .
Price: $14.00
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The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home and in Life
The Power of Positive Confrontation is for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations. The skills it teaches will not only improve your ability to confront others, but will also help you to live a more conflict-free life. Filled with hundreds of often entertaining real-life examples drawn from Barbara Pachter's many years of teaching assertiveness and business etiquette, The Power of Positive Confrontation is as perceptive about people and their behavior as it is clear-headed about the strategies you need to handle yourself confidently and effectively in all confrontational situations. .
Price: $6.33
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (Perfect Phrases)
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Bitter Friends, Bosom Enemies: Iran, the U.S., and the Twisted Path to Confrontation
With lucid analysis and engaging storytelling, USA Today senior diplomatic correspondent Barbara Slavin portrays the complex love-hate relationship between Iran and the United States. She takes into account deeply imbedded cultural habits and political goals to illuminate a struggle that promises to remain a headline story over the next decade. In this fascinating look, Slavin provides details of thwarted efforts at reconciliation under both the Clinton and Bush presidencies and opportunities rebuffed by the Bush administration in its belief that invading Iraq would somehow weaken Iran's Islamic government. Yet despite the dire situation in Iraq, the Bush administration appears to be building a case for confrontation with Iran based on the same three issues it used against Saddam Hussein's regime: weapons of mass destruction, support for terrorism, and repression of human rights. The U.S. charges Iran is supporting terrorists inside and outside Iraq and is repressing its own people who, in the words of U.S. officials, “deserve better.” Slavin believes the U.S. government may be suffering from the same lack of understanding and foresight that led it into prolonged warfare in Iraq. One of the few reporters to interview Iranian president, Mahmoud Ahmadinejad, as well as his two predecessors and scores of ordinary Iranians, Slavin gives insight into what the U.S. government may not be taking into account. She portrays Iran as a country that both adores and fears America and has a deeply rooted sense of its own historical and regional importance. Despite government propaganda that portrays the U.S. as the "Great Satan," many Iranians have come to idolize staples of American pop culture while clinging to their own traditions. This is clearly not a relationship to be taken a face value. The interplay between the U.S. and Iran will only grow more complex as Iran moves toward becoming a nuclear power. Distrustful of each other's intentions yet longing at some level to reconcile, neither Tehran nor Washington know how this story will end. .
Price: $12.45
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I Hate Conflict!
Got a conflict? Confront with confidence! Most people hate conflict Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why relationship expert Lee Raffel created this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to: - Stop avoiding issues
- Start addressing problems
- Talk out feelings and issues calmly
- Listen compassionately
- Defuse explosive situations
- Deepen your relationships
By using conflicts as an opportunity for positive growth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. I Hate Conflict! includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles. .
Price: $8.39
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CONFRONTATIONS: A Scientist's Search for Alien Contact
In CONFRONTATIONS, the second volume of a trilogy, Dr. Jacques Vallee personally investigates forty astonishing UFO cases from around the world. He finds it shocking that professional scientists have never seriously examined this material. This book is about the hopes, experiences, and the frustrations of a scientist who has gone into the field to investigate a bizarre, seductive, and often terrifying phenomenon reported by many witnesses as a contact with an alien form of intelligence..
Price: $14.36
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Jesus' Sermon on the Mount and His Confrontation with the World: An Exposition of Matthew 5-10
Based on solid scholarship yet easy to read, Jesus Sermon on the Mount combines two books by renowned author D. A. Carson in one: his popular The Sermon on the Mount, which has been in print for over twenty years, and When Jesus Confronts the World. Carson offers a thorough explanation of the teaching of Jesus in Matthew 510. Bible teachers in church and parachurch groups, thoughtful Christians who want more than surface devotionals, and pastors who preach on Matthew 510 will benefit from this book. The Sermon on the Mount and When Jesus Confronts the World were both published in 1978..
Price: $12.06
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Mobile Suit Gundam: Awakening, Escalation, Confrontation
Called "a cornerstone of anime SF," Japan's Gundam franchise that began in 1979 now boasts a worldwide cult of devotees In the Gundam universe, the Earth Federation battles rebellious off-world colonies, and "Newtype" warriors with evolved mentality pilot gargantuan suits of high-tech armor. This novelization presents creator Yoshiyuki Tomino's unvarnished vision for his own core series, with richer characterizations and a shocking ending. Controversial when it first appeared in English in 1990, the trilogy is being brought to fans in a single re-edited volume. Introduction by Gundam expert Mark Simmons. Yoshiyuki Tomino is a writer and one of Japan's best known SF directors. Translator Frederik L. Schodt has written extensively on Japanese culture and lives in San Francisco. "For anyone unfamiliar with the Gundam cultural phenomenon, this could be the perfect introduction." -- The Asian Reporter "Gundam viewers can enjoy a rendition that departs significantly from its animated counterpart, exploring the future world in greater detail, yet retains the visionary science fiction themes of exploration, change, and the struggle to adapt and survive in a technology-driven era scarred with conflict." -- Midwest Book Review .
Price: $8.93
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