Books about Crucial from Amazon.com

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

• Prepare for high-impact situations with a six-minute mastery technique
• Make it safe to talk about almost anything
• Be persuasive, not abrasive
• Keep listening when others blow up or clam up
• Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

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Price: $8.00 [Notify me when price goes down.]

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior

Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations.

Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.

Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

• An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
• Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
• Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
• An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
• Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
• A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.

Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship--and in fact, even strengthens it.

Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance--the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

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Price: $8.48 [Notify me when price goes down.]

It's a rare book that delivers so completely on such a broad promise Mother-Daughter Wisdom is written to connect the dots between a number of separate parts: logical and emotional morality, physical and mental health, friends and family, and in an overarching sense, the relationship between being a woman's daughter and raising a daughter of your own.

Because of the scope of information presented, it can be tricky to pick up the book and look for quick guidance on a particular topic such as adolescent weight issues or childhood asthma; more use, and more pleasure, will be found if you add it to your permanent reference shelf to look through in stages. Author Dr. Christiane Northup (Women's Bodies, Women's Wisdom) seamlessly blends personal stories with clear research in a way that creates a compelling read from start to finish, even if the specific topic isn't necessarily one that concerns you. Information is a welcome mix of old school medical advice and new school nutrition and stress relief. In Northup's world, whole foods and loving communication can play just as important roles as antibiotics.

The book is categorized somewhat loosely by age, beginning with pregnancy and labor, and continuing through infancy, childhood, adolescence and young adulthood. Each section is quite specifically tuned to relating to daughters: Mothers of sons will get some use out of sections on breastfeeding, vaccinations and the like, but emotional concerns and physical recommendations are tailor-made for women and girls, right down to the resource guide that ends the book. By itself, that resource guide is an excellent starting point for further reading, both online and in print. When added to the whole, it is just one more reason you'll reach for the book on a regular basis. Jill Lightner

Amazon.com Exclusive Content

Applying the unique holistic approach that made Women's Bodies, Women's Wisdom and The Wisdom of Menopause such transforming forces in the lives of millions of readers, Dr. Northrup has created an uplifting, enlightening, entirely new map of female development. Mother-Daughter Wisdom blends soulful truths with groundbreaking clinical discoveries to help women of all ages thoroughly rebuild their health. Whether coming to terms with a painful memory, letting go of harmful beliefs about themselves, or celebrating the love that is passed down from mother to daughter, generation after generation, readers of this book will come to see this intimate bond in a completely new light. Dr. Northrup has provided Amazon.com customers with exclusive discussion topics and questions, intended to enrich your reading of this important and inspiring book. Download Amazon.com exclusive content now.

More by Christiane Northrup, MD

Women's Bodies, Women's Wisdom

The Wisdom of Menopause

Mother-Daughter Wisdom (Audio CD) More Audio Books

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Price: $8.09 [Notify me when price goes down.]

Voted one of Christianity Today's 1995 Books of the Year!Reasonable, concise, witty and wise, Peter Kreeft and Ronald K. Tacelli have written an informative and valuable guidebook for anyone looking for answers to questions of faith and reason.Topics include:

• faith and reason
• the existence of God
• God's nature
• how we know God
• creation and evolution
• providence and free will
• miracles
• the problem of evil
• the Bible's historical reliability
• the divinity of Christ
• the resurrection
• life after death
• heaven and hell
• salvation
• Christianity and other religions
• objective truth

Whether you are asking the questions yourself or want to respond to others who are, here is the resource you have been waiting for..
Price: $11.34 [Notify me when price goes down.]

The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success

Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books.

These invaluable guides show you how to communicate best when it matters most—at home, at work, and in every aspect of everyday life. You'll gain the tools to approach the person you need to work with, say what's on your mind, and achieve positive outcomes that will amaze you.

* Make it safe to talk about almost anything
* Turn crucial conversations into the action and results you want
* Permanently resolve failed promises and missed deadlines
* Transform broken rules and bad behaviors into productive accountability
* Strengthen relationships while solving problems

Once you learn the crucial secrets of navigating any difficult meeting or conversation, you can resolve any issue with anyone, and improve every aspect of your life..
Price: $21.97 [Notify me when price goes down.]

Outraged by the downward spiral of intellect and culture, Michael LeGault offers the flip side of Malcolm Gladwell's bestselling phenomenon, Blink, which theorized that our best decision-making is done on impulse, without factual knowledge or critical analysis. If bestselling books are advising us to not think, LeGault argues, it comes as no surprise that sharp, incisive reasoning has become a lost art in the daily life of people everywhere.

Somewhere along the line, the Age of Reason morphed into the Age of Emotion; this systemic erosion is costing time, money, jobs, and lives in the twenty-first century, leading to less fulfilment and growing dysfunction. LeGault provides a bold, controversial, and objective analysis of the causes and solutions for some of the biggest problems facing Western culture in the 21st century. From the over- load of reality TV shows and gossip magazines that have rendered curiosity of the mind and spirit obsolete to permissive parenting and low standards that have caused an academic crisis among our children, LeGault looks at all aspects of modern lives and points to how and where it all went wrong.

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Price: $4.50 [Notify me when price goes down.]

Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more..
Price: $8.22 [Notify me when price goes down.]

Got a conflict? Confront with confidence!

Most people hate conflict Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why relationship expert Lee Raffel created this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to:

• Stop avoiding issues
• Start addressing problems
• Talk out feelings and issues calmly
• Listen compassionately
• Defuse explosive situations
• Deepen your relationships

By using conflicts as an opportunity for positive growth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. I Hate Conflict! includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles.

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Price: $8.39 [Notify me when price goes down.]

This user-friendly guide by a noted biblical scholar explores three crucial questions that often pose difficulty for those seeking to understand the doctrine of the Trinity..
Price: $7.40 [Notify me when price goes down.]