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Perfect Phrases for Documenting Employee Performance Problems (Perfect Phrases)
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: - Ways to enhance customer service in any business
- Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture
- The best answers to a wide range of interview questions
- Tips for documenting performance issues and conducting face-to-face reviews
This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. .
Price: $5.29
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Student Success in College: Creating Conditions That Matter
Student Success in College describes policies, programs, and practices that a diverse set of institutions have used to enhance student achievement. This book clearly shows the benefits of student learning and educational effectiveness that can be realized when these conditions are present. Based on the Documenting Effective Educational Practice (DEEP) project from the Center for Postsecondary Research at Indiana University, this book provides concrete examples from twenty institutions that other colleges and universities can learn from and adapt to help create a success-oriented campus culture and learning environment..
Price: $30.40
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The Academic Portfolio: A Practical Guide to Documenting Teaching, Research, and Service (Jb - Anker)
This comprehensive book focuses squarely on academic portfolios, which may prove to be the most innovative and promising faculty evaluation and development technique in years. The authors identify key issues, red flag warnings, and benchmarks for success, describing the what, why, and how of developing academic portfolios. The book includes an extensively tested step-by-step approach to creating portfolios and lists 21 possible portfolio items covering teaching, research/scholarship, and service from which faculty can choose the ones most relevant to them. The thrust of this book is unique: - It provides time-tested strategies and proven advice for getting started with portfolios.
- It includes a research-based rubric grounded in input from 200 faculty members and department chairs from across disciplines and institutions.
- It examines specific guiding questions to consider when preparing every subsection of the portfolio.
- It presents 18 portfolio models from 16 different academic disciplines.
Designed for faculty members, department chairs, deans, and members of promotion and tenure committees, all of whom are essential partners in developing successful academic portfolio programs, the book will also be useful to graduate students, especially those planning careers as faculty members..
Price: $32.21
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Value Merchants: Demonstrat and Documenting Superior Value in Business Markets
Do your salespeople feel under extreme pressure to retain accounts or gain new business at any cost? If so, you may be leaving big money on the table. Consider the integrated-circuit supplier representative who lost $500,000 of potential profit on a single transaction, just to win a deal that he would have closed anyway at the higher price. Do not make price concessions. Become a value merchant instead. In this authoritative book, James Anderson, Nirmalya Kumar, and James Narus explain how companies in business markets can use customer value management techniques to estimate the value of your market offerings, create value propositions that resonate with your customers, and maximize the return you will get on the superior value that you deliver. Drawing on extensive research and detailed case studies of companies like Sonoco, Tata Steel, and Quaker Chemical, Value Merchants will change the mindset and behavior of your executives, sales management, representatives, and marketers as well as your customers..
Price: $23.10
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Documenting Occupational Therapy Practice
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Analysis for Improving Performance: Tools for Diagnosing Organizations and Documenting Workplace Expertise
This revised and expanded version of "Analysis for Improving Performance" provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within "Analysis for Improving Performance" will help make sure that workplace performance improvement efforts really work..
Price: $28.92
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Documenting the Documentary: Close Readings of Documentary Film and Video (Contemporary Film and Television Series)
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Documenting Software Architectures: Views and Beyond (SEI Series in Software Engineering)
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Kidwatching: Documenting Childrens Literacy Development
This smart, practical guidebook shows preschool, kindergarten, and primary teachers how to refine their literacy evaluation practices through careful kidwatching. By observing and recording children's literacy development, teachers also develop new understandings of the ways children think and learn. Ultimately, through kidwatching, teachers plan curriculum and instruction that are tailored to individual strengths and needs. Gretchen Owocki and Yetta Goodman are the perfect pair to guide teachers through the kidwatching process. Yetta coined the term in her seminal article in 1978 and has spearheaded the use of miscue analysis as a window into the reading process. Gretchen, Yetta's former graduate student, is an outstanding educator and published author on the ways young children develop literacy. Together, they have written a book that will serve as a professional development tool as well as a kidwatching handbook. In each chapter, they provide - a clear description of how kidwatching enhances teaching and learning
- specific guidelines and suggestions for kidwatching
- practical tools and resources to be used in documentation and analysis
- empowerment for childrena chance to evaluate and revalue themselves by partnering with teachers to document and reflect on their knowledge.
Kidwatching provides a framework for engaging in systematic, yet very personalized, data collection in all areas of literacy. High-quality kidwatching gives teachers the information they need to teach effectively and to share detailed, factual information with families and administrators. Kidwatching can also be used to strengthen school reform, to develop a common set of principles and practices that are in tune with local needs and interests. Learn to watch kids and see how effective you can be on these fronts. .
Price: $17.50
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