Books about Excellence from Amazon.com

A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing "chicken soup style" stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones.

Based on Studer Group’s Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; build strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while also requiring accountability; and move operational performance for better financials, market share, and growth.

At the core of the journey, he says, is a sense of purpose, worthwhile work and making a difference. When organizations learn how to harness this passion in their employees, they create a success spiral with ever increasing momentum.

In fact, Richard L. Clarke, FHFMA, President and CEO of Healthcare Financial Management Association says, "Quint Studer’s Nine Principles of service and operational excellence provide the missing link between people power and strong financials. It’s about courageous leadership.".
Price: $15.00 [Notify me when price goes down.]

With a simple, witty story and free-spirited illustrations, Peter H. Reynolds entices even the stubbornly uncreative among us to make a mark - and follow where it takes us.

Her teacher smiled. "Just make a mark and see where it takes you."

Art class is over, but Vashti is sitting glued to her chair in front of a blank piece of paper. The words of her teacher are a gentle invitation to express herself. But Vashti can’t draw - she’s no artist. To prove her point, Vashti jabs at a blank sheet of paper to make an unremarkable and angry mark. "There!" she says.

That one little dot marks the beginning of Vashti’s journey of surprise and self-discovery. That special moment is the core of Peter H. Reynolds’s delicate fable about the creative spirit in all of us..
Price: $7.80 [Notify me when price goes down.]

Drawing on his work with some of the top teams in professional sports, noted sport psychology consultant Gary Mack shares with you the same techniques and exercises he uses to help elite athletes build mental "muscle." These 40 accessible lessons and inspirational anecdotes will help you gain the "head edge" over the competition..
Price: $8.56 [Notify me when price goes down.]

It started the summer of 2002, when the Springfield librarian, Molly McGrew, by mistake drove her bookmobile into the zoo.

In this rollicking rhymed story, Molly introduces birds and beasts to this new something called reading. She finds the perfect book for every animal—tall books for giraffes, tiny ones for crickets. “She even found waterproof books for the otter, who never went swimming without Harry Potter.” In no time at all, Molly has them “forsaking their niches, their nests, and their nooks,” going “wild, simply wild, about wonderful books.” Judy Sierra’s funny animal tale coupled with Marc Brown’s lush, fanciful paintings will have the same effect on young Homo sapiens. Altogether, it’s more fun than a barrel of monkeys!.
Price: $4.90 [Notify me when price goes down.]

With all of the pressures successful business leaders have today, none is more urgent or challenging than learning the ability to execute strategy.

While larger businesses have the luxury of budgets and resources to meet this challenge, it's the small and midsized businesses that now have a tremendous opportunity to level the playing field, leapfrog the expensive, outdated approaches of the past, and attack the challenge of execution in a revolutionary way. The key insights are:

• Excellence is the enduring pursuit of balanced strategy and execution
• Planning and executing, while at the same time dealing with the inevitable surprises, is the biggest challenge in business
• Overcoming this challenge is what we mean by solving the one problem that makes all others easier
• Failing to solve the problem destines your organization to a reactive, fire-fighting future.

Based on breakthrough research, field testing and proven best-practices, the thought-leading vision described by Gary Harpst in Six Disciplines® Execution Revolution sets a new course for how small and midsized businesses can finally confront the never-ending challenge of executing strategy.

As a follow-up to the success of Six Disciplines for Excellence, Harpst's new book, Six Disciplines® Execution Revolution, details the elements of a complete strategy execution program, clarifies how it could only have happened now, and explains why such a program will soon become a mainstream requirement for your business..
Price: $3.17 [Notify me when price goes down.]

The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.

Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.

Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

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Price: $4.59 [Notify me when price goes down.]

A pragmatic approach to health care leadership designed to enhance organizational culture and improve customer service Once again, author and consultant Kristin Baird (Customer Service in Health Care, a Grassroots Approach to Creating a Culture of Service Excellence, Jossey Bass, 2000) delivers a hard-hitting message for health care leaders to step up and lead for excellence. Leaders at all levels will benefit from the practical wisdom here. Through stories, interviews and action steps, Baird encourages leaders to continue raising the bar for the good of our patients, physicians and employees. Features a foreword written by Quint Studer..
Price: $24.95 [Notify me when price goes down.]

This all-new and expanded second edition of The Motorcycle Safety Foundation’s Guide to Motorcycling Excellence is the most authoritative book ever published on safe riding techniques and strategies for current and prospective motorcyclists who want to do it right.

In a clear, engaging style with detailed diagrams and extensive full-color photographs and illustrations, the book covers rider attitude, protective riding gear, pre-ride inspection, maintenance, and troubleshooting, as well as basic and advanced street skills. Tips on how to create a "space cushion" to avoid traffic hazards; stop quickly; countersteer for better control; manage traction; position your body for smoother, more consistent riding; travel skillfully and safely in a group; maneuver effectively and efficiently in off-highway riding; and much more, are included. The new edition also features advice from legendary racers Kevin Schwantz, Nick Ienatsch, Freddie Spencer, Rich Oliver, and Reg Pridmore, as well as contributions from Erik Buell on motorcycle geometry, Keith Code on countersteering, and Paul Thede on suspension adjustment, among other experts.

Founded in 1973, the Motorcycle Safety Foundation (MSF) is recognized internationally for its rider-training curriculum, which has been used worldwide by thousands of trainers in teaching more than three million motorcyclists the skills necessary to stay safe and have fun on the road. This book is the essence of what the MSF has learned about teaching students of all ages and experience levels. It is the definitive reference for the sport—a perfect refresher for anyone who has ever taken an MSF course, and an eye-opener for those who haven’t.

As the MSF likes to remind us, "The More You Know, The Better It Gets!" This new edition of Motorcycling Excellence provides the opportunity for every motorcyclist to discover for him or herself the thrills and joys of "riding right" by getting the best from self and machine..
Price: $15.65 [Notify me when price goes down.]

After telling the story of how he overcame an inner-city background to become a world renowned neurosurgeon (Gifted Hands), Dr. Ben Carson now gives an inspirational look at the philosophy of life that helped him meet life's obstacles and leap over them..
Price: $2.86 [Notify me when price goes down.]