Remember the good old days when you called a
company and a real person
actually answered the phone? When a
customer service rep
actually followed
through on their promise? When you walked up to a
service counter and the employee was actually smiling and looked like they wanted to serve you?
Find out how to rescue your customers from the poor service they encounter on a day-to-day basis from numerous companies.
Fanatically Relentless Customer Service - an insider's guide - will provide you with high-impact, practical tools to take your customer service to new heights, without all the fancy language, high-powered lingo and difficult processes.
This book promises to teach you how to:
- Maximize Moments of Impact at every interaction with your customers!
- Apply the Cracker Jack Principle and deliver memorable surprises everyday!
- Resolve customer issues whenever they arise and retain their loyalty!
- Empower employees to deliver on every promise, every time!
- Move beyond mere customer satisfaction to unparalleled advocacy!.
Price: $8.12
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