Books about Fast forward from Amazon.com

Until the early '90s, project management was definitely located somewhere near the unsexy end of the business spectrum. But now, with the rise of downsizing and outsourcing, it has become one of the hot disciplines Professional membership of the U.S.-based Project Management Institute has quadrupled in the last decade, and Microsoft claimed recently to have over 2 million users worldwide of its project-management software. The reasons for this growth are simple. Project management is about managing "projects," that is, unique pieces of work (as opposed to ongoing operations). Downsizing, outsourcing, and the accelerating pace of change have meant that, increasingly, work is carried out on an ad-hoc, one-off project basis. The Fast Forward MBA in Project Management is designed as an advanced textbook for businesspeople with a grasp of the basics and insufficient time (or inclination) to go back to school to learn more. Written by Eric Verzuh, president of the Versatile Company, a leading project-management consultancy, this is not a heavy academic text.

Like the rest of the Fast Forward series, this book is designed to let the reader extract maximum information in minimum time. There is a strong use of graphics with tables, charts cross-heads, and bullet points. Important passages are flagged in bold and/or emblazoned with the words key concept. When you read it, you realize that there is nothing magical about project management, just the application of careful common sense. The book covers all the basic stuff like planning, time-tabling, quantity and price estimation, resource allocation, and scheduling. But it also acknowledges that there is inevitably a political dimension to every project, no matter how small. So it has important sections on how to ensure that all the stakeholders in the project are kept "on board" and the importance of communication.

As Verzuh states in his introduction, "Every project participant from part-time team member to executive sponsor, becomes more effective once he or she understands the basics of project management." Really, this is a book about management that every manager should read, whether he or she has a project or not. --Alex Benady.
Price: $12.30 [Notify me when price goes down.]

A bilingual, bi-directional guide to French and North American English with extensive coverage of Canadian French. More than 80,000 entries and 100,000 translations Abundant examples of words used in context..
Price: $1.50 [Notify me when price goes down.]

The industry s No. 1 selling book on call center management! Now updated and expanded, "Call Center Management on Fast Forward"; is the most comprehensive source available on running a call center. It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies and how they re changing customer contact services; Improving the call center s strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others..
Price: $25.05 [Notify me when price goes down.]

Follow Jane Booth's humorous, honest and surprising journey from a woman who couldn't tell the front from the rear of her bike helmet to an athlete capable of competing in an Olympic-distance triathlon Celebrate her every victory, from a skirmish with a wayward wetsuit to conquering her fear of falling off her bike. Race alongside her as she battles to finish a race that lies at the outermost edge of her abilities. And share Jane's unexpected discovery of how endurance sport changed her attitudes, her aspirations and her whole approach to life..
Price: $11.39 [Notify me when price goes down.]

This best-selling writing guide integrates purpose, process, and rhetorical strategies into every chapter, offering readers the clearest explanation of writing In addition to emphasizing critical reading, every major chapter contains professional and student samples, rhetorical techniques, journal exercises, reading and writing activities, collaborative activities, peer-response guidelines, and revision suggestions. A student essay in each chapter contains writing process materials (outlines, audience analysis, interview notes, drafts, revision plans, etc.). For high school and college students.

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Price: $7.39 [Notify me when price goes down.]

Science Fiction is the genre that looks at the implications of technology on society, which in this age of exponential technological growth makes it the most relevant branch of literature going. This is only the start, and the close of the 21st century will look absolutely nothing like its inception.

It has been said that science fiction is an ongoing dialogue about the future, and the front line of that dialogue is the short story. The field has a long history of producing famous anthologies to showcase its distinguished short fiction, but it has been several years since there has been a prestigious all-original science fiction anthology series.

Fast Forward is offered in the tradition of Damon Knight's prestigious and influential anthology series, Orbit, and Frederik Pohl's landmark Star SF. Fast Forward marks the start of a new hard science fiction anthology series, dedicated to presenting the vanguard of the genre and charting the undiscovered country that is the future.

Contributors scheduled for the first volume include: Paolo Bacigalupi, Kage Baker, Tony Ballantyne, Stephen Baxter, Elizabeth Bear (Sarah B.E. Kindred), A.M. Dellamonica, Paul Di Filippo, Robyn Hitchcock, Louise Marley, Ken MacLeod, Ian McDonald, John Meaney, Larry Niven & Brenda Cooper, Mike Resnick & Nancy Kress, Justina Robson, Pamela Sargent, Mary A. Turzillo, Robert Charles Wilson, Gene Wolfe, George Zebrowski..
Price: $2.06 [Notify me when price goes down.]

This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with practical advice and is filled with over 100 charts and graphs, several case studies and an extensive glossary and index..
Price: $19.99 [Notify me when price goes down.]

Charles Hoffer's experience and commitment to music education make this text a practical and insightful guide for prospective teachers. The Second Edition of Introduction to Music Education clearly presents a working repertoire of concepts and general information that anchors the more specialized applications covered in subsequent methods courses. Hoffer's analysis of the nature of teaching, teachers, and music provides a concise yet indepth overview of the field. Outstanding features include the text's streamlined presentation of teaching issues; its rich selection of day-to-day exercises and activities; the resource, reference, and program lists; the discussion of teaching music in today's diverse classrooms; and the application of students' future roles in the field..
Price: $27.23 [Notify me when price goes down.]

We re not over the hill, we've moved the hill back! Celebrate the new freedom and power of life after 40 with the book that inspires you to: stop fighting with your husband and become best friends for life; lose your virginity - the second time around; discover the natural alternative to the dangerous HRT you ve heard about; and trade your job for more free time, joy, and significance. Packed with useful checklists, honest personal stories, and no-nonsense resources, author Sunny Hersh quotes boomer mentors like Dr. Christiane Northrup, Rabbi Harold Kushner, Dr. Elizabeth Lee Vliet, and Dr. John Gray. This warm, funny digest of midlife wisdom helps you manage perimenopause and menopause symptoms, reduce stress, and transform your relationships with your teens, friends, and aging parents..
Price: $9.99 [Notify me when price goes down.]