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Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators
Be prepared to manage stressful situations before they happen with proven, constructive strategies!The second edition of this best-selling resource provides new and updated content influenced by the feedback of over 250 school administrators. Managing Difficult, Frustrating, and Hostile Conversations uncovers safe and effective strategies for dispelling common sensitive situations such as handling legitimate complaints, controlling those under the influence, combating charges of discrimination, serving as the mediator, and diffusing abrasive conversations. Each chapter highlights situations identified by school administrators as most stressful. Tips for managing these situations are followed by suggestions and questions for the reader that highlight how to: - Understand the motives and actions behind hostile adults
- Become proactive rather than reactive
- Maintain control over volatile conversations
- Communicate effectively with all types of upset individuals
Use this text to constructively address sensitive issues and prevent stressful circumstances from evolving into dangerous situations. .
Price: $23.95
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Where Did I Go?: The Personal Chronicle of a Sahm (Stay at Home Mom), as she shares her fulfilling, frustrating and often comical journey from Womanhood to Motherhood.
Where Did I Go? is not a compilation of stories written solely by and for SAHMs (Stay At Home Moms); it is a story for all mothers Nowhere in this book does it inform you how many grams of sugar might cause a decline in your child's grades, but it may give you something that you desperately need- a reminder of what you have lost. . .yourself. Where Did I Go? is enlightening, suspenseful, shocking, terrifying, heartbreaking and funny, even before motherhood enters the picture! So, for all of you mothers out there, I know how it feels to be unable to finish a sentence, make a telephone call, go to the bathroom alone, get an uninterrupted night of sleep, and most of all; I know how it feels to wake up one day, look in the mirror and ask yourself, Where did I go?.
Price: $18.99
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Teamwork in Palliative Care: Fulfilling or Frustrating?
Teamwork is a complex but essential component of palliative care. The needs of people diagnosed with life threatening disease will vary greatly over time, and it is rarely possible for just one professional to be able to provide adequate care. In order to ensure an holistic approach, the whole multi-disciplinary team must be involved. Inevitable questions arise from such an approach, and this book seeks to address these. How does a team come into being? What different formats are there? How might the patient contribute to the effectiveness of their care and the way in which the team operates? What are the difficulties and frustrations encountered in developing and maintaining such teams? What models of working and styles of leadership have developed? How are power and authority handled within the team setting? The importance of team building, training, support, attention to group process, and stress management to protect the mental health of the team are explored. The ethical issues inherent in palliative care such as consent, autonomy, confidentiality, decision making within teams, and the legal implications of such are also discussed. The book concludes with one important question - do we know if teams are the most effective way of providing care? This book addresses key issues surrounding the role of the team in palliative care, and is an essential guide to reappraising the importance of collaborative teamwork, and enhancing understanding of existing team structures..
Price: $43.71
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Oiler Blues: The Story of Pro Football's Most Frustrating Team
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Frustrating Day
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Fiendishly Frustrating Brain-Twisting Puzzles
Jumping Coins, Cubes and Routes, Find the Polygons, and Distortrix: these are just a few of the incredible brain-twisting conundrums in this colorful, super-fun compilation by puzzle whiz Ivan Moscovich. Sample games give a hint of what’s to come and prime your mind for the challenges you’ll face. Inside a hexagon, a continuous path connects 19 different nodes: find that trail, navigating a series of pointing arrows and visiting each node only once. On the Rebound features tricky little problems involving a pool ball on a table and the best way to shoot it. A Piece of Cake is no piece of cake: arrange the segments so that no two colored or numbered ones touch another of the same color or number. You’ll think your brain really is twisted once you solve all of these.
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Price: $2.30
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Specialist 'division of labor' confounds latex allergy treatment: frustrating for patients. (Clinical Rounds).: An article from: Family Practice News
This digital document is an article from Family Practice News, published by International Medical News Group on June 1, 2003. The length of the article is 594 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation DetailsTitle: Specialist 'division of labor' confounds latex allergy treatment: frustrating for patients. (Clinical Rounds). Author: Bruce Jancin Publication:Family Practice News (Magazine/Journal) Date: June 1, 2003 Publisher: International Medical News Group Volume: 33 Issue: 11 Page: 20(1) Distributed by Thomson Gale.
Price: $5.95
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CUT ABOVE THE COMPETITION.(Sports)(Kellen Clemens prepares to carve up opposing defenses and cap off a successful but often frustrating tenure as the Ducks' ... from: The Register-Guard (Eugene, OR)
This digital document is an article from The Register-Guard (Eugene, OR), published by Thomson Gale on September 1, 2005. The length of the article is 1126 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation DetailsTitle: CUT ABOVE THE COMPETITION.(Sports)(Kellen Clemens prepares to carve up opposing defenses and cap off a successful but often frustrating tenure as the Ducks' quarterback) Publication:The Register-Guard (Eugene, OR) (Newspaper) Date: September 1, 2005 Publisher: Thomson Gale Page: s5 Distributed by Thomson Gale.
Price: $5.95
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A frustrating cost of doing business: Nothing to lose, lower monthly payments, multiple times a day, small blue pill, prepare to save ...(Symposium: facing ... age): An article from: The Masthead
This digital document is an article from The Masthead, published by National Conference of Editorial Writers on December 22, 2003. The length of the article is 1108 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation DetailsTitle: A frustrating cost of doing business: Nothing to lose, lower monthly payments, multiple times a day, small blue pill, prepare to save ...(Symposium: facing the challenges of an electronic age) Author: LaJean Keene Publication:The Masthead (Magazine/Journal) Date: December 22, 2003 Publisher: National Conference of Editorial Writers Volume: 55 Issue: 4 Page: 6(2) Distributed by Thomson Gale.
Price: $5.95
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