Books about Lifescript from Amazon.com

Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included..
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No one ever said that being a manager was easy. Even in the best of times, dealing with subordinates can be awkward, especially for those new to the management ranks. Lifescripts for Managers, edited by Stephen Pollan and Mark Levine(coauthors of Live Rich and Die Broke), is a collection of the 38 most common and difficult situations that a manager can face. Each script addresses a specific scenario--for example, reprimanding an alleged sexual harasser, turning down a subordinate's promotion request, asking a superior for more staff, or complaining to a vendor about service--by offering an overview, a list of tactics, and a flowchart that contain icebreakers, pitches, rebuttals, and retorts. Each script is governed by five rules that the editors see as critical to handling management situations: 1) take control of the situation, 2) say what you want, 3) show your power before using it, 4) absorb or deflect anger, and 5) have the last word. Here's a useful and pragmatic guide for managers serious about smoothing out their rough edges and keeping little problems from escalating into big ones. --Harry C. Edwards.
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Hardcover, 2007, 161 Pages.
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Lifesecripts for the Self-Employed, written especially for those who are self-employed, provides dialogues for the difficult discussions this group is likely to face. Each lifescript features a flowchart with openings and rejoinders to a variety of potential responses. There are also pointers on proper attitude, timing, preparation, and behavior, as well as a summary of key points and a list of possible adaptations.

Lifescripts for the Self-Employed covers scripts dealing with clients, investors, lenders, professionals, and suppliers, including:

• Breaking Bad News to a Client
• Cold Calling a New Client
• Approaching a Family Lender
• Explaining a Prior Bankruptcy
• Asking Your Professional to Reduce His Fee
• Explaining an Overstatement of Expenses to the IRS
• Closing a Deal
• Renegotiating a Lease with Your Landlord

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Ever had to turn down a friend for a loan? Ask your teen about birth control? Suggest to your dad it's time to stop driving? No one likes these discussions They have ways of spiraling out of control until the original subject matter has completely evaporated. Happily, Erik Kolbell has come to our rescue with Lifescripts, a book devoted to simple flow charts detailing how to handle these difficult conversations.

Divided into chapters based on relationships, you can easily flip to the proper section: friends, parents, children, siblings, or spouse. Within each chapter is a series of situations with probable samples of the dialog that is likely to result. Is Dad worried he'll be stuck at home when he stops driving? Reassure him with suggestions on alternative transport. Daughter too embarrassed to talk about her sex life? Gently insist on an appointment with a health-care professional to get matters resolved. Each situation includes a short description of strategy and tactics. In every case, it pays to remember that these conversations are not about blowing off steam, but rather accomplishing a very specific goal.

Put this book on an easily accessible shelf. That way you'll know right where to find it when another of life's little surprises heads your way. --Jill Lightner.
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Do you deserve a raise but are unsure how to approach your boss? How do you correct a colleague? What is the best way to request leave while ensuring your job safety? Lifescripts for Employees covers "Lifescripts for Your Boss" and "Lifescripts for Your Peers." Examples: Asking for a raise; asking for a promotion; ratting on a peer; going over your boss's head; giving notice; correcting a peer's mistakes; deflecting romantic overtures; asking a colleague for a date; suggesting better hygiene; asking a peer to cover for you; negotiating severance; asking for bigger workspace; telling a peer his job may be in danger; telling a peer to stop harassing you..
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