Books about Rear guard from Amazon.com

This digital document is an article from The Register-Guard (Eugene, OR), published by The Register Guard on January 9, 2003. The length of the article is 900 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: History rears its ugly head.(Columns)(Column)
Publication:The Register-Guard (Eugene, OR) (Newspaper)
Date: January 9, 2003
Publisher: The Register Guard
Page: E1

Article Type: Column

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This digital document is an article from Bank Marketing, published by Bank Marketing Assn. on March 1, 1998. The length of the article is 3442 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: Graham Communications conducted an employee focus group to identify and evaluate front line customer service practices among selected members of the Community Bank League of New England. Results indicate some difficulties in training front-line personnel as salespeople. In addition, it was found that face-to-face bank transactions are declining. Community banks can improve customer service practices through customer education, employee training programs and the provision of sales incentives.

Citation Details
Title: Front-line service, rear-guard sales? (banking services)(includes related article on focus groups)
Author: Rob Keane
Publication:Bank Marketing (Magazine/Journal)
Date: March 1, 1998
Publisher: Bank Marketing Assn.
Volume: v30 Issue: n3 Page: p42(6)

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Price: $5.95 [Notify me when price goes down.]