Books about Salesforce from Amazon.com

Ready to start solving business challenges with CRM (Customer Relationship Management) software? Interested in the latest enhancements and updates to Salesforce.com? Salesforce.com For Dummies, 3rd Edition, has just what you need!

Salesforce.com is like an assistant for your sales, customer service, and marketing efforts — one that never takes a day off and never asks for a raise. Because it’s an Internet service, you sign up and log in through a browser, and it’s immediately available. Salesforce.com For Dummies, 3rd Edition shows you how to choose the right edition of Salesforce.com, and then how to use it to:

• Prospect, manage accounts, develop contacts, and calculate forecasts
• Manage your customers and your teams, and close more business
• Analyze, migrate, and maintain your data
• Track and resolve customer service issues
• Generate and pursue more sales leads and boost your revenue
• Use Salesforce with Google AdWords and manage your Internet marketing
• Integrate Salesforce.com with ERP applications for greater value
• Make sales data available to sales reps, managers, and executives
• Follow the sales process from lead to close and see how to maximize your productivity

You already know how competitive business is today, so there’s no time to lose! Salesforce.com For Dummies, 3rd Edition gets you going with this all-important CRM technology right away..
Price: $13.42 [Notify me when price goes down.]

With more than 1,000,000 active users, Salesforce com is the most widely used online CRM application worldwide. Targeted to busy sales professionals, Salesforce com can be used to manage sales, accounts, contacts, correspondence, activities, and more. If you’re one of these busy sales professionals, you need an easy reference tool to maximize your use of Salesforce.com’s complex feature set. “Maximizing Your Sales with Salesforce.com” is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary software. Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, sending e-mails, and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Salesforce.com users. With this quick, to-the-point resource, you won’t just be “up and running” in Salesforce.com; you’ll be an expert!.
Price: $15.50 [Notify me when price goes down.]

How any company can build an incredibly effective salesforce by learning from the best in the world

Despite billions spent every year on personality profiling, sales training, motivational experts, coaches, and incentives, there’s never been a proven formula for building a salesforce of top performers. Finding such a “holy grail” of sales has been Derek Gatehouse’s obsession for decades.

To identify what makes a top-producing salesperson—the kind who sells four times more than everyone else—and why some sales teams have a high percentage of top producers, he interviewed more than two thousand executives in many different industries. His findings challenge the conventional wisdom about hiring, training, managing, and rewarding a sales team.

Gatehouse has tested virtually every personality assessment tool, sales process, training methodology, and management system available, only to conclude that the vast majority of those systems don’t raise performance in a lasting way. Instead, the world’s greatest sales teams share six simple but critical practices. For instance, they all:
• Hire for talent, not skill or even experience
• Blend positive and negative motivators
• Measure results instead of micromanaging process

The book features dozens of anecdotes and clear lessons for any company seeking dramatic improvement in its sales performance..
Price: $4.45 [Notify me when price goes down.]

The DNASelling Method - Patrick Henry Hansen's The DNASelling Method draws on some of history's most compelling moments to teach modern selling principles--Julius Caesar's conquest of Gaul, Watson and Crick's discovery of the DNA double helix, Joshua Chamberlain's call for bayonets at the battle of Gettysburg, and more. Beginning each chapter with a captivating historical event, The DNASelling Method both informs and entertains. -----About the Author - Patrick Henry Hansen is one of America's top business speakers, a best-selling author, radio talk show host, and foremost authority on sales methodology, presentation strategies, and sales-side negotiation. His firm, Patrick Henry & Associates, provides corporate trainings and conducts sales and marketing retreats for managers, directors, and executives.-----Autographed Copy..
Price: $13.95 [Notify me when price goes down.]

This digital document is an article from Customer Interaction Solutions, published by Thomson Gale on September 1, 2006. The length of the article is 1757 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Salesforce.com: leading the way to CRM 2.0.(High Priority)
Author: Rich Tehrani
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: September 1, 2006
Publisher: Thomson Gale
Volume: 25 Issue: 4 Page: 12(2)

Distributed by Thomson Gale.
Price: $9.95 [Notify me when price goes down.]

This digital document is an article from Music Trades, published by Music Trades Corp. on August 1, 2003. The length of the article is 685 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: New "life" for Lowrey: borrowing marketing tactics from Harley Davidson, organ manufacturer transforms loyal customers into a potent salesforce. (Marketing Strategies).
Publication:Music Trades (Magazine/Journal)
Date: August 1, 2003
Publisher: Music Trades Corp.
Volume: 151 Issue: 7 Page: 78(2)

Distributed by Thomson Gale.
Price: $5.95 [Notify me when price goes down.]