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Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation (Perfect Phrases)
Powerful phrases for effective communication in every management situation The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with: - Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission
- Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more
- Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating
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Price: $4.30
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Defining Moments: When Managers Must Choose Between Right and Right
How do you lead the launch of a product you know will be extremely controversial? What should you do if a single parent on your staff is falling behind in his or her work? How should you respond if you are offered an opportunity at work solely because of your race or gender? This is a book about work choices and life choices, and the critical points-or defining moments-at which the two become one. A refreshing antidote to traditional feel-good, inspirational business ethics, it examines the right-versus-right conflicts that every business manager faces and presents an unorthodox yet practical way for you to think about and resolve them. When making hard professional decisions, managers often use personal values as a touchstone. Badaracco asserts, however, that resolving such dilemmas is not as simple as the "do the right thing" school of ethics would have you believe. Defining Moments reveals an alternative approach that will help you tackle the more complex and troubling question of what to do when doing the right thing requires doing something else wrong, or leaving another right thing undone. Drawing on philosophy, literature, and three case studies that reveal the increasing complexity today's managers face as their careers advance, Defining Moments provides tangible examples, actionable steps, and a flexible framework that you can use to make the choices that will shape not only your career, but your character. Compelling, readable, and absent of ethical jargon, this book gets to the core of what makes being a manager so difficult. For new and seasoned managers alike, Defining Moments explores what it means-and whether it's even possible-to be a successful manager and a thoughtful, responsible human being..
Price: $13.82
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The Girl's Guide to Being a Boss (Without Being a Bitch): Valuable Lessons, Smart Suggestions, and True Stories for Succeeding as the Chick-in-Charge
Caitlin Friedman and Kimberly Yorio offer advice for "both the leader and the led" in this entertaining and useful guidebook for today's working woman. Through quizzes, personal anecdotes, and interviews, Friedman and Yorio help readers to identify their leadership style and share support and encouragement from experts to help women become better (and more comfortable) leaders. Want to know more? Check out Friedman and Yorio's "Top 5 Reasons to Buy This Book" for the inside scoop.
Top 5 Reasons to Buy The Girl's Guide to Being a Boss (Without Being a Bitch) 1. You just got promoted. Yikes! Nobody ever taught you to be a manager. Your role models have been less than fabulous and you want to be better. We teach you how to be more mentor than manager. We show you how to be firm but fair. Armed with our book, you will learn how to get the best out of your employees. 2. Most management books put you to sleep. No jargon and no need for an MBA. The Girl's Guide to Being a Boss Without Being a Bitch is a fun read that offers information without intimidation and includes all the advice you need to learn to lead, inspire and motivate. We include quizzes, tips, checklists and fun sidebars such as "Celluloid Bitches," and "The Girl's Guide to Gossip" throughout. 3. Your manager is crazy. You're not alone. In our "Good Witch/Big Bitch" boxes we share both the horrible and the heroic--stories from women from around the country who have seen it all and learned their lessons. 4. You're not a manager…yet! Unlike most management books we speak to both leaders and the led. We offer tips and suggestions for dealing with issues such as micromanagement, taking credit for ideas, managing up to get the promotion, office politics and taking responsibility for mistakes. 5. Don't take just our word for it.... Good management is a life-long pursuit. We'd be foolish to believe we know it all, so to help us fill in the blanks we got on the phone with women from all over the country. We include interviews with coaches, human resource directors, other writers, supervisors, the supervised, mediators, and social workers to get their take on the challenges and opportunities of being the chick-in-charge.
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The Effective Health Care Supervisor, Sixth Edition
With an entirely new chapter devoted to "living with HIPAA" (Health Insurance Portability and Accountability Act), the revised sixth edition of the best-selling text, The Effective Health Care Supervisor, continues to provide students and professionals with proven, hands-on, practical applications of both classic and current management principles in the health care setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a health care supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible. Each chapter still begins with a "Situation," a case study to consider while reading the chapter, and ends with a single case or exercise. With this revision, chapter review questions have been added to encourage consideration of some of the points made in the chapter..
Price: $54.64
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How to Become a Great Boss: The Rules for Getting and Keeping the Best Employees
In his three bestselling business books, Jeffrey Fox has helped hundreds of thousands of readers land great jobs and rise to the top of their professions Now he turns his contrarian eye to the process of staying on top by fostering teamwork and creating a sturdy network of support. Foxs advice is delivered in snappy, to-the-point chapters that zero in on his creativeand even contrarianadvice..
Price: $3.69
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The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
In today's fast-changing work world, employees constantly need to learn new skills. At the same time, training budgets are shrinking Who's left to do the training? Whether it's a quick software demonstration or a two-day seminar, it's often managers, supervisors, and team leaders who must provide this "training-to-go." This concise guide focuses solely on the critical elements of training, so readers can become "overnight" trainers. Filled with many real-world examples, the book presents dozens of field-tested tools for immediate use, including: ** 8 key steps to effective training
** 16 learning principles
** how to select media and delivery methods
** formats for training materials
** how to develop experiential exercises
** a training program checklist
** effective presentation steps
** common behavior problems
** 13 facts about how to ask questions
** 10 ways to interact with learners
** how learners can keep learning after the training.
Price: $4.98
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Becoming an Effective Supervisor: A Workbook for Counselors and Psychotherapists
A practical, hands-on workbook, Becoming an Effective Supervisor neatly fills the gap in supervision resources available to mental health practitioners The workbook is designed to help clinical counselors and therapists create effective supervision programs of their own, and to address the individual needs of their students. The leading contemporary models of supervision are discussed, as well as the necessary components of a successful supervision curriculum. A framework is then provided for counselors and therapists to develop a personalized and highly effective supervisory style to implement with their own students. The unique exploration exercises in each chapter allow readers to actively integrate the information provided, and to apply these lessons and skills to their own supervisory experiences. Students too will benefit from her concise examination of the theories, applications, and goals of the supervision process. Along with a discussion of the ethical, legal, and multicultural issues faced by clinical supervisors, practical analyses and applications ensure that this book will be a valued addition to any clinical counseling or therapy library..
Price: $27.85
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The New Supervisor's Survival Manual
"Moving up to a supervisory position should be cause for celebration, not exasperation Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. This friendly guide is full of field-tested help for novice supervisors. Brief yet comprehensive, it leads them through the key tasks and responsibilities of the job. Readers will learn to think and act like managers as they develop critical competencies such as: * establishing and maintaining high performance standards * communicating effectively at all levels of the organization * setting clear priorities * delegating and giving feedback to others * analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every reader." .
Price: $5.94
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Umiker's Management Skills for the New Health Care Supervisor: Management Skills for the New Health Care Supervisor
Umiker's Management Skills for the New Health Care Supervisor, Fourth Edition has been thoroughly updated with new issues in each of the six sections. The new edition includes chapter objectives, study questions and cases. This revision of a classic text on health care supervision is a hands-on, how-to handbook and is deal for someone assuming a new role as supervisor. This revision covers the gamut of the fundamentals of supervision in health care organizations for community college and undergraduate students who are interested in health care careers. Key elements include: • Simplicity of organization, with each of 41 chapters a free-standing presentation of a topic
• Straightforward language
• Practical exercises and case studies
• Thought-provoking questions for class discussion and individual study.
Price: $49.99
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