Books about Telephony from Amazon.com

Foundation learning for CIPT1 exam 642-446

Dennis Hartmann, CCIE® No. 15651

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is a Cisco®-authorized, self-paced learning tool for CCVP® foundation learning. This book provides the knowledge necessary to install, configure, and deploy a Cisco Unified Communications solution based on Cisco Unified Communications Manager, the call routing and signaling component of the Cisco Unified Communications solution. By reading this book, you will gain an understanding of deploying a Cisco Unified Communications Manager to support single site, centralized, distributed, and hybrid call processing models.

This book focuses on Cisco Unified Communications Manager Release 6.x. You will learn how to install and configure Cisco Unified Communications Manager, power over Ethernet switches, and gateways using MGCP. You will also learn how to build a scalable dial plan for on-net and off-net calls. The dial plan chapters of the book cover call routing, call coverage, digit manipulation, class of service, and call coverage components. This book will teach you how to implement media resources, LDAP directory integration, and various endpoints including Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP). Cisco Unified Video Advantag endpoint configuration is covered, in addition to, Cisco Unity® voice mail integration and basic voice mail box creation. Various user features are discussed including Presence.

Whether you are preparing for CCVP certification or simply want to gain a better understanding of Cisco Unified Communications Manager fundamentals, you will benefit from the foundation information presented in this book.

Implementing Cisco Unified Communications Manager, Part 1 (CIPT1), is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Dennis J. Hartmann, CCIE® No. 15651 is a lead Unified Communications instructor at Global Knowledge. Dennis has been working with CallManager since CallManager 2.0. Dennis has various technical certifications: CCIE No. 15651, CCVP, CCSI, CCNP®, CCIP®, and MCSE. Dennis has worked with various Fortune 500 companies including AT&T, Sprint, Merrill Lynch, KPMG, and Cabletron Systems.

• Understand Cisco Unified Communications Manager architecture and components
• Evaluate Cisco Unified Communications Manager deployment models
• Install, upgrade, and administer Cisco Unified Communications Manager

• Apply network configuration, NTP, and DHCP configuration options
• Configure and manage user accounts
• Deploy various Cisco Unified IP Phones

• Configure Catalyst® switches for power over Ethernet and voice VLAN requirements
• Harden IP Phones to mitigate security risks
• Configure Media Gateway Control Protocol (MGCP) gateways
• Configure dial plans, call routing, and digit manipulation
• Deploy various media resources and user features

• Integrate Cisco Unity Voicemail with Cisco Unified Communications Manager
• Configure video-enabled IP Phones

This volume is in the Certification Self-Study Series offered by Cisco Press®. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.

Category: Cisco Unified Communications Manager 6

Covers: CIPT1 exam 642-446

$65.00 USA / $72.00 CAN

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Price: $44.99 [Notify me when price goes down.]

Official self-study test preparation guide for the Cisco QOS 642-642 exam. The official study guide helps you master all the topics on the QOS exam, including

• QoS concepts, tools, and architectures
• Modular QoS CLI (MQC), QoS Policy Manager (QPM), and AutoQoS
• Classification and marking
• Congestion management
• Traffic shaping and policing
• Congestion avoidance through drop policies
• Compression tools and link fragmentation and interleaving (LFI) tools for link efficiency
• LAN QoS
• QoS best practices

The CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. A solid understanding of quality-of-service (QoS) features and implementation is essential for CCVP certification and is also a core component of the CCIP® certification.

Cisco QOS Exam Certification Guide, Second Edition, is a best-of-breed Cisco® exam study guide that focuses specifically on the objectives for the QOS 642-642 exam. Senior instructor and best-selling author Wendell Odom and senior AVVID consultant Michael Cavanaugh share preparation hints and test-taking tips, helping you identify areas of weakness and improve your QoS knowledge. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

Cisco QOS Exam Certification Guide, Second Edition, presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists and Foundation Summary tables, figures, and snapshot information make referencing easy and give you a quick refresher whenever you need it. Challenging chapter-ending review questions help you assess your knowledge and reinforce key concepts. The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this book helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

Cisco QOS Exam Certification Guide, Second Edition, is part of a recommended learning path from Cisco Systems® that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

Companion CD-ROM

The companion CD-ROM contains a test bank with more than 300 practice questions, flash card format questions, and an electronic version of the text.

CD-ROM test engine powered by www.boson.com. Boson Software is a Cisco Learning Partner.

This volume is part of the Exam Certification Guide Series from Cisco Press®. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.

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Price: $39.95 [Notify me when price goes down.]

• Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services
• Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals
• Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure
• Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems
• Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs

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Price: $12.14 [Notify me when price goes down.]

Authorized Self-Study Guide

Cisco Voice over IP (CVOICE)

Third Edition

Foundation learning for CVOICE exam 642-436

Kevin Wallace, CCIE No. 7945

Cisco Voice over IP (CVOICE), Third Edition, is a Cisco-authorized, self-paced learning tool for CCVP foundation learning. This book provides you with the knowledge and skills required to plan, design, and deploy a Cisco voice-over-IP (VoIP) network and to integrate gateways and gatekeepers into an enterprise VoIP network. By reading this book, you will gain a thorough understanding of converged voice and data networks and also the challenges you will face implementing various network technologies.

Cisco Voice over IP (CVOICE) presents you with information on the foundational elements of VoIP calls, the description of dial plans, and the implementation of gateways, gatekeepers, and Cisco Unified Border Elements (Cisco UBEs). The book gives you the information needed to implement and support data and voice integration solutions at the network-access level.

Whether you are preparing for CCVP certification or simply want to gain a better understanding of VoIP fundamentals, you will benefit from the foundation information presented in this book.

Cisco Voice over IP (CVOICE), Third Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from

Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit http://www.cisco.com/go/authorizedtraining.

Kevin Wallace, CCIE No. 7945, is a certified Cisco instructor, and he teaches courses in the Cisco CCSP, CCVP, and CCNP® tracks. With 19 years of Cisco networking experience, Kevin has been a network design specialist for the Walt Disney World Resort and a network manager for Eastern Kentucky University.

• Integrate VoIP into an existing data network
• Design a VoIP network for optimal voice quality
• Examine the various call types in a VoIP network
• Configure analog voice interfaces and dial peers
• Perform call signaling over digital voice ports
• Implement H.323, MGCP, and SIP protocols on Cisco IOS® gateways
• Identify dial plan characteristics
• Configure advanced dial plans
• Deploy H.323 gatekeepers
• Implement a Cisco UBE router to provide protocol interworking

Companion CD-ROM

The CD-ROM contains a bonus 90 minutes of video demonstrations. Watch the author perform fundamental CVoice configuration tasks in a series of six video-on-demand labs.

This volume is in the Certification Self-Study Series offered by Cisco Press. Books in this series provide officially developed self-study solutions to help networking professionals understand technology implementations and prepare for the Cisco Career Certifications examinations.

Category: Voice over IP

Covers: CVoice exam 642-436

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Price: $65.00 [Notify me when price goes down.]

There are basically two types of iPhone books out there: (1) The “Tell-me-all-about-it” kind, which includes in-depth discussions on everything from wireless network protocols to advanced compression codes. (2) Then there’s this book, which instead is a “show-me-how-to-do-it” book, that skips all the confusing techno-jargon and just tells you, in plain simple English, exactly how to use the iPhone features you want to use most.

The iPhone Book is from Scott Kelby, the award-winning author of the smash bestseller, The iPod Book, who takes that same highly-acclaimed, casual, straight-to-the-point concept and layout and brings it to learning Apple’s amazing iPhone. Scott teams up once again with gadget guru, and leading iPhone authority, Terry White to put together a book that is an awful lot like the iPhone itself—simple to use and fun to learn. The book’s layout is brilliant, with each page covering just one single topic, so finding the information you need is quick and easy, with a large full-color photo on each page so you can see exactly how it works.

You’ll quickly learn how to use the most useful and most requested iPhone features so you can start having fun, and start really using your iPhone today—right now! If you’re ready to learn “just the funk and not the junk,” it’s all here—in the only book of its kind—and you’re going to love it.

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Price: $11.35 [Notify me when price goes down.]

It may be a while before Internet telephony with VoIP (Voice over Internet Protocol) reaches critical mass, but there's already tremendous movement in that direction A lot of organizations are not only attracted to VoIP's promise of cost savings, but its ability to move data, images, and voice traffic over the same connection. Think of it: a single Internet phone call can take information sharing to a whole new level.

That's why many IT administrators and developers are actively looking to set up VoIP-based private telephone switching systems within the enterprise. The efficiency that network users can reach with it is almost mind-boggling. And cheap, if the system is built with open source software like Asterisk. There are commercial VoIP options out there, but many are expensive systems running old, complicated code on obsolete hardware. Asterisk runs on Linux and can interoperate with almost all standards-based telephony equipment. And you can program it to your liking.

Asterisk's flexibility comes at a price, however: it's not a simple system to learn, and the documentation is lacking. Asterisk: The Future of Telephony solves that problem by offering a complete roadmap for installing, configuring, and integrating Asterisk with existing phone systems. Our guide walks you through a basic dial plan step by step, and gives you enough working knowledge to set up a simple but complete system.

What you end up with is largely up to you. Asterisk embraces the concept of standards-compliance, but also gives you freedom to choose how to implement your system. Asterisk: The Future of Telephony outlines all the options, and shows you how to set up voicemail services, call conferencing, interactive voice response, call waiting, caller ID, and more. You'll also learn how Asterisk merges voice and data traffic seamlessly across disparate networks. And you won't need additional hardware. For interconnection with digital and analog telephone equipment, Asterisk supports a number of hardware devices.

Ready for the future of telephony? We'll help you hook it up.

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Price: $14.98 [Notify me when price goes down.]

Put your phone system on your computer network and see the savings

See how to get started with VoIP, how it works, and why it saves you money

VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office.

Discover how to:

• Use VoIP for your business or home phone service
• Choose the best network type
• Set up VoIP on a wireless network
• Understand transports and services
• Demonstrate VoIP's advantages to management

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Price: $7.59 [Notify me when price goes down.]